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More than just manpower: Upskilling your security personnel 

NZ Security, Feb/Mar 2017

The Skills organisation is tasked with developing New Zealand’s security industry training and qualifications.The Skills organisation is tasked with developing New Zealand’s security industry training and qualifications.

 

Now that we’re a couple of months into 2017, it’s time to think about how you can grow your business’s most important asset this year: your staff.

Continuing professional development is crucial in any industry, and this certainly includes the security sector. With changing technology and the constantly evolving nature of the job, do your staff have the skills to keep up?

You’ll probably be aware that Skills is tasked with developing New Zealand’s security industry training and qualifications. However, a major focus for us this year is partnering more with the NZSA to deliver a wider range of qualifications for New Zealand’s security professionals.

For example, here are just two qualifications you might not have thought about, that could add great value to your staff:

National Certificate in Electronic Security (Systems Installation) (Level 3)

A practical course for those who want to learn the technical nitty-gritty of electronic security systems. It covers the installation and management of access control, CCTV, intruder alarm, and other systems. Staff can also learn about electronic security legislation, codes of practice, and standards.

National Certificate in Contact Centre Operations (Level 3)

A suitable add-on qualification for security staff who work in a call centre setting, such as a monitoring/response centre. Covering a broad base of skills, it also includes topics that are highly relevant to the security industry, such as processing emergency service calls at and dispatching resources from an emergency response contact centre.

Make 2017 the year in which you expand your security staff’s skill sets – and help them add greater value to your business. To find out more about these qualifications and how they can upskill your security staff, get in touch with Karl at karls@skills.org.nz.

 

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